Shipping

How much is shipping?

Standard Registered Post: FREE

Express Post: $10

When will I receive my Order?

Orders then take 1-5 business days to arrive within metro areas and remote areas will take longer with our standard courier service, if you need your gift super quick let us know via email at info@justbeyouproudly.com and we'll see what we can organise for you!

Please note that once your order is in the courier hands, it is up to them to deliver it within the time frame they have given us. We cannot take any responsibility for delayed or lost packages.

My order is marked as delivered by the recipient hasn't received it?

All purchases have Authority To Leave, this means that if the courier deems an area safe, he will leave it without signature. This could be on your front door step, porch or behind a pot plant even! Have the recipient have a good look around the front yard to make sure the courier hasn't left it somewhere sneaky - this happens alot as they want it to be protected!

Otherwise your local courier may have dropped it off at your local Post Office (and occasionally they do this without leaving a card! Annoying, we know!).

If in doubt send us an email to info@justbeyouproudly.com and we can look into it for you.

My order is a gift and I don't want a receipt or prices?

We never include receipts or inventory / packing slips inside any of our packages.

What's your refund policy?

All our sales are final. We don't accept any refunds or returns unless an item is damaged. If an item is damaged, please email us at info@justbeyouproudly.com within 48 hours of receiving your order, please include photos of the damaged goods.

Where do you ship?

We ship anywhere in the Australia.

We can ship international on a case-by-case basis for an additional fee, so email info@justbeyouproudly.com if you need help and we'll see what we can do! Note that our free shipping code only applies to domestic orders.

What are the cards made of?

All prints will be printed on 250gsm white thick paper, this way it will last longer and less likely to tear. Milestone and Affirmation Cards will be printed in A6 (postcard size) size.

Got another question?

We'd love to chat. Drop us a line at info@justbeyouproudly.com