When will I receive my Order?
Orders then take 1-5 business days to arrive within metro areas and remote areas will take longer with our standard courier service, if you need your gift super quick let us know via email at email@example.com and we'll see what we can organise for you!
Please note that once your order is in the courier hands, it is up to them to deliver it within the time frame they have given us. We cannot take any responsibility for delayed or lost packages.
We never include receipts or inventory / packing slips inside any of our packages.
What's your refund policy?
All our sales are final. We don't accept any refunds or returns unless an item is damaged. If an item is damaged, please email us at firstname.lastname@example.org within 48 hours of receiving your order, please include photos of the damaged goods.
Where do you ship?
We ship anywhere in the Australia.
We can ship international on a case-by-case basis for an additional fee, so email email@example.com if you need help and we'll see what we can do! Note that our free shipping code only applies to domestic orders.
What are the cards made of?
All prints will be printed on 250gsm white thick paper, this way it will last longer and less likely to tear. Milestone and Affirmation Cards will be printed in A6 (postcard size) size.
Got another question?
We'd love to chat. Drop us a line at firstname.lastname@example.org